Give your agent a direct line to real users.
UserTold gives product and coding agents tools to design studies, make them available in-product, and receive source-linked evidence after real users take part. MCP and CLI operations return machine-readable JSON so agents can inspect the source before deciding what should become work.
From an agent-run interview to source-linked evidence
projects.get_context
Assess evidence distribution, work item status, active studies, and coverage gaps for the current project.
studies.create
Create a structured study from a validated script — goals, segments, and conductor modes in one call.
Interviews run
The widget embeds in your product. Interviews capture real usage, silent observation, planned debriefs, and recordings.
evidence.list
After interviews complete, list extracted evidence: struggling_moments, desired_outcomes, workarounds.
work.create_from_evidence
Create evidence review packets from evidence clusters. Each packet links back to interview quotes for verification.
Packet verification
Review the packet against source evidence and project context before deciding whether it becomes delivery work.
work.push
Push verified work items to GitHub Issues or Linear with source quotes and evidence context attached.
Linear completion sync
When a linked Linear issue is completed, resolve the current work item evidence and keep watching new interviews for similar evidence that may resurface.
Start from MCP
Start from CLI
For write-capable headless setup, export a user-delegated bearer from the CLI OAuth flow. Protocol-native usk_... auth.md keys are read-only after email OTP claim.
Output contract
Every command outputs --json. Every MCP resource is structured JSON, with a documented schema published at /api/openapi.
{
"id": "sig_abc123",
"signal_type": "struggling_moment",
"quote": "I tried this flow three times and still cannot find where to change billing.",
"confidence": 0.91,
"intensity": 0.8,
"session_id": "ses_xyz789",
"timestamp_ms": 142300,
"page_url": "/checkout/step-3"
}Connect your agent to real user feedback
Give it access to study setup, in-product interviews, source-linked evidence, and reviewed tracker handoff.